I'm currently a user experience researcher at Salesforce. I have always been interested in understanding people and their motivations and decisions. Over the years I have approached this through various disciplines: economics, literature, and now through ethnography and design thinking. I love developing a deep understanding of people's contexts, something I was missing in economics, and using that to drive change; whether it is shifting my own perspective, advocating for new strategies and approaches to problems, or making recommendations for product design. I care deeply about equity and social justice and am particularly interested in how systemic bias manifests in our criminal justice system.
Image: That's me very excited about screen printing an image of my dog Jerry.